Enterprise Software and Service Innovation: Standardization Versus Customization
نویسندگان
چکیده
منابع مشابه
Enterprise software and service innovation: Standardization versus customization
This paper analyzes the relationship between service innovation and different types of enterprise software systems, i.e. standardized enterprise software designed to fit one certain business sector and enterprise software specifically customized for a single firm. Using firm-level data of a survey among ICT service providers and knowledge-intensive service providers in Germany, this is the firs...
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Standards have played an important, but often unrecognized role in the development of modern organizations. This role is accentuated by today's growth of large business and government infrastructures, in the turbulent processes of globalization. In this article we investigate the relationships and tensions – between standardization strategies and service innovation in the health care sector. Ou...
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The healthcare context is characterized with new developments, technologies, ideas and expectations that are continually reshaping the frontline of care delivery. Mannion and Exworthy identify two key factors driving this complexity, ‘standardization’ and ‘customization,’ and their apparent resulting paradox to be negotiated by healthcare professionals, managers and policy makers. However, whil...
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A critical issue of the design of process-based software development tools and methodologies is the need to balance the desire for innovation with knowledge of past experiences and best practices. This tension between past knowledge and creating new knowledge is particularly acute in the software industry, which involves the development of a highly variable product that dictates the need for co...
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In their 2017 article, Mannion and Exworthy provide a thoughtful and theory-based analysis of two parallel trends in modern healthcare systems and their competing and conflicting logics: standardization and customization. This commentary further discusses the challenge of treatment decision-making in times of evidence-based medicine (EBM), shared decision-making and personalized medicine. From ...
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ژورنال
عنوان ژورنال: SSRN Electronic Journal
سال: 2011
ISSN: 1556-5068
DOI: 10.2139/ssrn.1739784